Sanwan Archive
sanwancyl@163.com

User Agreement

Sanwan Archive Terms of Use

These terms govern your access to and use of Sanwan Archive, a narrative mystery app about lost objects, clue discovery, local save slots, photo-based scenes, and memory replay.

Effective Date: June 8, 2026 Language: English Regions addressed: California, Canada, Singapore, Australia

1. Acceptance of These Terms

This User Agreement is a binding agreement between you and the operator of Sanwan Archive ("Sanwan Archive," "we," "us," or "our"). By downloading, accessing, or using the app, you agree to these terms and to our Privacy Policy. If you do not agree, do not use the app.

If you use the app on behalf of another person or organization, you confirm that you have authority to accept these terms for them.

2. The Sanwan Archive Experience

Sanwan Archive is a story-driven lost-and-found investigation app. The current app experience includes archive halls, case files, investigation maps, scene interactions, clue boards, memory replay, collections, achievements, settings, and save management.

Local-first play Game progress, preferences, save slots, achievements, and imported photo records are designed to be stored locally on your device in the current version.
Photo scenes If you import a photo, the app may copy it to a local SanwanPhotos folder and use it as a case scene or memory replay background.
Save export You may export or import save-slot JSON. Exported JSON may include progress and metadata, but it is not intended to include photo binary files.

3. Eligibility and Responsible Use

You may use the app only if you can form a legally binding agreement under the laws that apply to you. The app is not intended for children under 13. If your local law requires parental or guardian consent at an older age, you must have that consent before using the app.

You are responsible for keeping your device, exported saves, and any app-related files secure. We are not a backup service, cloud storage provider, emergency service, legal adviser, or professional investigation service.

4. Save Slots, Preferences, and Local Files

The app may create and update local data such as save slots, case progress, collected evidence identifiers, completed locations, solved clue relationships, timeline order, case ratings, achievements, streak days, play time, language selection, text size, volume settings, animation settings, and auto-save settings.

If you delete the app, reset a save slot, remove local files, or import a different save file, your progress or photos may be lost. You are responsible for deciding whether to keep backup copies of any exported saves or photos.

Future versions may offer cloud sync or other online features. If that happens, we will provide appropriate notices and choices before using those features.

5. Your Photos, Save Files, and Other Content

"User Content" means photos, save-slot names, imported save JSON, text you provide in support requests, and any other content you provide or import through the app.

You keep your rights in your User Content. You grant us a limited, non-exclusive, worldwide, royalty-free license to use, reproduce, display, and process your User Content only as needed to operate, maintain, troubleshoot, improve, or provide the app and related support. For content stored only on your device, this license is limited to local app functionality unless you intentionally send the content to us or enable a future online feature.

Your responsibilities

  • You must have the rights and permissions needed to import or share your User Content.
  • You must not import or share content that violates privacy, publicity, intellectual property, child safety, or other applicable laws.
  • You should not include sensitive personal information in exported save files unless you are comfortable managing that file yourself.

6. Acceptable Use

You agree that you will not:

  • Use the app for illegal, harmful, fraudulent, harassing, or abusive purposes.
  • Attempt to bypass security features, interfere with app operation, or access data that does not belong to you.
  • Reverse engineer, decompile, or disassemble the app except to the extent applicable law allows.
  • Copy, scrape, redistribute, sell, or commercially exploit app content except as expressly allowed by us or by law.
  • Misrepresent your identity when contacting us or exercising legal rights.

7. App Content and Intellectual Property

The app, including its software, interface, story archive structure, case designs, illustrations, text, names, visual style, and other content, is owned by us or our licensors and is protected by intellectual property and other laws.

Subject to these terms, we grant you a limited, personal, non-transferable, non-sublicensable, revocable license to use the app for personal, non-commercial entertainment purposes.

Feedback you send to us may be used without restriction or compensation to you, but we will not claim ownership of your underlying User Content merely because you send feedback.

8. Consumer Rights and Regional Protections

Nothing in these terms limits, excludes, or restricts rights that cannot legally be limited, excluded, or restricted under applicable law. This includes non-excludable rights and remedies that may apply under consumer protection, privacy, unfair contract, digital services, and similar laws in California, Canada, Singapore, Australia, and other jurisdictions.

Regional notes

  • California. If California law applies, these terms do not limit non-waivable rights under California consumer protection, privacy, or unfair competition laws.
  • Canada. If Canadian federal or provincial law gives you mandatory consumer or privacy rights, those rights continue to apply.
  • Singapore. If Singapore law gives you non-excludable rights under consumer protection, personal data, or fair trading rules, those rights continue to apply.
  • Australia. If Australian Consumer Law applies, nothing in these terms excludes consumer guarantees or remedies that cannot be excluded by contract.

9. Third-Party Platforms and Services

The app may be distributed through Apple or other app platforms. Your use of those platforms may be governed by their own terms, privacy policies, payment rules, refund rules, and device settings. If future versions integrate cloud sync, analytics, support tools, or other third-party services, we will update relevant notices as required.

10. Disclaimers

To the maximum extent allowed by law, the app is provided "as is" and "as available." We do not guarantee that the app will be uninterrupted, error-free, secure, compatible with every device, or free from data loss.

The app is a fictional narrative experience. Case files, clue relationships, locations, characters, and memory sequences are for entertainment and storytelling. They are not professional, legal, investigative, medical, safety, or emergency advice.

Some jurisdictions do not allow certain disclaimers. In those places, the disclaimers apply only to the extent permitted by law.

11. Limitation of Liability

To the maximum extent allowed by law, we will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, lost content, business interruption, device issues, or loss of goodwill arising from or related to the app or these terms.

Where liability cannot legally be excluded, our liability is limited to the minimum amount permitted by applicable law. Nothing in these terms limits liability that cannot lawfully be limited, including liability for fraud, intentional misconduct, or non-excludable consumer guarantees where such limits are prohibited.

12. Suspension, Termination, and App Changes

You may stop using the app at any time. We may suspend or terminate access to the app if we reasonably believe you violated these terms, created legal risk, or used the app in a harmful way.

We may update, modify, pause, remove, or discontinue features. If a change materially affects your rights, we will provide notice where required by law.

13. Disputes and Applicable Law

These terms are intended to operate alongside mandatory laws that apply to you. If a court or regulator finds any part of these terms unenforceable, the remaining terms will continue to apply to the fullest extent allowed by law.

Before starting a formal dispute, please contact us at the email below so we can try to resolve the issue. Nothing in this section prevents you from contacting a consumer protection or privacy regulator where you have that right.

14. Changes to These Terms

We may update this User Agreement from time to time. The updated version will be indicated by an updated effective date or similar notice. Your continued use of the app after an update means you accept the updated terms, except where applicable law requires a different process.

15. Contact

If you have questions about this User Agreement, the app, your local saves, or your legal rights, contact us at sanwancyl@163.com.

Please include enough information for us to understand your request. Do not send passwords, unnecessary identity documents, or sensitive photos unless we specifically ask for them and you agree to send them.